"Room was very clean and comfortable. Staff were friendly. Breakfast had something for everyone to enjoy"

"Great place to stay for the night, exactly what we needed."

"The elevator needs work"

"It was dirty, hardly any water pressure, and then air conditioner wouldn't work the to keep temperature even, kept getting up and trying to change. Half the plugs didn't work."

"Nice hotel that is close to both Knoxville and Sevierville. Room was nice and the bed comfortable. Nice little indoor pool and great breakfast in the morning."

"Staff at check in was really, really not good. There was one guest in front of us and it took nearly half an hour for the lady to check him in—-while we were waiting. Our turn. She never checked with me on payment type, just assumed the card I reserved with was the one I wanted charged. No. So big fiasco to remove from my card and then charge to my friend’s card. The lady working the desk did not understand our questions, and we couldn’t understand her. She did tell us she’s new. So during the...