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"One of the most enjoyable hotel stays we've had. The gardens and pools are beautiful. Staff are very friendly. Nicely located in a quiet area but only a 15 drive to Patong."

"Friendly and helpful staff, beautiful property, great location "

"Much larger and cleaner rooms than what we were expecting. Buffet morning breakfast was excellent, with good quality and many options."

"This hotel was 10. Very clean, spacious, and welcoming. I was very stunned by the staff's politeness and mannerisms. I was extremely pleased with accommodations during my stay"

"Very large property and on the beach"

"Resort was great really enjoyed it and staff very helpful. Only thing is be prepared for so many flies and at check in i was told my room was ready for me, but for me to get it at that time i would have to pay additional charge. We did get to hotel early but if the room is ready and no extra staff nor work was needed to get room ready why pay extra. So in other words the room would sit there empty until it was 3pm and then i can access it. I would understand if a rush clean up or extra staff needed to get it ready but it was ready, so ofcourse i paid but feel it was not called for since it was ready and waiting for me. Other than that was great"

"Have stayed at the Grand Mercure the last 6 times . I love the location, the resort style pool and bar and restaurants. Ghe staff are all great and speak good English. Will be back next year. "

"Nice location good ocean view from the restaurant. But too much uphill steps. "

"We could not have been happier than we were at this hotel. It was stunning, amazing and kind staff, really good food and beautiful setting. Best experience we could have asked for! We had even made a mistake with booking and the staff went above and beyond to fix it. Will be returning in the future!"