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"Had pool access room - was fabulous "

"Outstanding Service Despite Weather and Renovations We recently stayed at SAii Phi Phi and were genuinely impressed by the experience, even with ongoing renovations and some terrible weather during our visit. The hotel staff went above and beyond to ensure we were comfortable and well looked after – always warm, helpful, and incredibly accommodating. We were given a free room upgrade on arrival, which was a lovely surprise and made a real difference to our stay. The facilities that were available were well maintained, and the food throughout the resort was fresh, varied, and consistently excellent. What truly stood out were the activities and island tours organised by the hotel – professional, well-run, and a fantastic way to make the most of our time despite the weather. Every interaction with the team felt personal and genuine, with staff doing everything they could to create a memorable stay. Renovations are always temporary, but great service leaves a lasting impression – and SAii Phi Phi delivered that in spades. We’ll definitely return when the works are complete. Highly recommended."

"A gf and I stayed here for a few days while visiting, the staff are the real stars of the hotel. Everyone is amazing and soooo friendly. The resort is pretty cool, but does have some areas in need of a small repair or good cleaning. Originally we ended up being put in a room with a joint door and heard our neighbors fight off and on for hours...then leave, come back at 430am and have obnoxious $3x for an hour. We called the front desk at 530am and asked to switch rooms and we're immediately met by the front desk and they put us in a new room. After we slept for a few hours we chatted with the front desk and they upgraded us to a larger suite. Again, the staff are amazing and do such a fantastic job at accommodating guests. The food at the hotel was meh, we tried the buffet breakfast and the pho restaurant and both were mediocre sadly. We had the BEST bartender (this is actually a shout out to the bartender named Best), had a very good chat with them while we hung out at the pool bar. We also got massages during our stay and the ladies were excellent (Candy and Yeah), they don't have a 'spa' per se but a room that has been converted to act as one. Overall the facilities are great and I do recommend staying here. "

"Amazing pool access rooms, great breakfast, water and coffee in rooms, pool bar and room service were all great. A couple of things i found odd: 1. charged for water at the bar but it's free from housekeeping and at the gym 2. You weren't allowed to take a coffee from breakfast back to your room. Overall very happy with our stay. "

"I can’t say enough amazing things about the staff at Hotel Adam. They made me feel incredibly welcome, were super accommodating, warm, and very genuine. I haven’t had a hotel experience like that in my travels. That includes hotels like The Four Seasons and the Ritz. Convenient location to the downtown and the beach. Spacious rooms and great water pressure! Highly recommend Hotel Adam!"

"The only problem was the loud music playing down the beach until 1 am "

"Woke up early in the morning and just wandered. Had the entire beach to myself. Pretty amazing experience."

"Lovely place "

"We had a lovely holiday staying here. Staff were fantastic "