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Holiday Inn Knoxville N - Merchant Drive by IHG

3.0 star property
Hotel in Knoxville with a fitness center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Holiday Inn Knoxville N - Merchant Drive by IHG

Exterior
1 bedroom, premium bedding, desk, iron/ironing board
Exterior
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
The current price is SAR 394
SAR 466 total
includes taxes & fees
13 Jul - 14 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.4 out of 10
Very good
(8 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(33 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed - double
Separate bedroom
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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The price is SAR 390
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includes taxes & fees
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About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk - 1.4 km
  • Knoxville Convention Center - 6 min drive - 9.2 km
  • University of Tennessee - 7 min drive - 9.5 km
  • Neyland Stadium - 8 min drive - 10.6 km
  • Knoxville Zoo - 10 min drive - 12.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 24 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Cracker Barrel - ‬14 min walk
  • ‪Hexagon Brewing Company - ‬5 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬19 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive by IHG

Hotel near University of Tennessee
You can look forward to a grocery/convenience store, dry cleaning/laundry services, and a bar at Holiday Inn Knoxville N - Merchant Drive by IHG. The on-site restaurant, Bull and Barrel, offers breakfast and dinner. Free in-room WiFi is available to all guests, along with a gym and a business center.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Full breakfast (surcharge), an elevator, and a 24-hour front desk
  • A banquet hall, a vending machine, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 122 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English

Similar properties

Lobby

Comfort Suites North

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 1,003 reviews
The price is SAR 379
SAR 449 total
includes taxes & fees
27 Jul - 28 Jul
Comfort Suites North

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bull and Barrel

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 9.95 per person
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 21 to September 10
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N Merchant Drive an IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel
Holiday Inn Knoxville N - Merchant Drive by IHG Knoxville
Holiday Inn Knoxville N - Merchant Drive by IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive by IHG have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn Knoxville N - Merchant Drive by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Holiday Inn Knoxville N - Merchant Drive by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Knoxville N - Merchant Drive by IHG?

Check-out is at noon.

Where is Holiday Inn Knoxville N - Merchant Drive by IHG located?

Located in Inskip, this hotel is 1 mi (1.6 km) from Knoxville Expo Center and within 6 mi (10 km) of University of Tennessee and Victor Ashe Dog Park. Knoxville Children's Theatre and Bounce USA are also within 6 mi (10 km).

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Holiday Inn Knoxville N - Merchant Drive by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1000 reviews
Rating 8 - Good. 240 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 38 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great place to stay.
Stayed 2 nights in Feb 2025

10/10

This was the last lef of an eight day trip for us, and the intent was to visit Dollywood. The staff here was great... from check in, to housekeeping and the bar/breakfast staff. This hotel was very clean and the room nice. I would come here again in a heartbeat! Good job!
Stayed 2 nights in Jun 2025

10/10

Clean, felt safe there, in walking distance of good restaurants and close proximity to the venue we were visiting.
Stayed 2 nights in Apr 2025

10/10

Polite service and fast
Stayed 1 night in May 2025

10/10

So spotlessly clean and new, quiet, pet-friendly, very comfortable bed, spacious bathroom, great free parking, easy check-in experience with lovely front desk manager Sara, check-out time not till noon — all at excellent value
Stayed 1 night in Apr 2025

10/10

The hotel is very nice. The staff are amazing. Highly reccomend if you need a place to stay on this side of Knoxville.
Stayed 1 night in Mar 2025

10/10

Great breakfast and people were super nice
Stayed 1 night in Nov 2024

10/10

Nice place
Stayed 1 night in Feb 2025

10/10

Friendly staff, clean
Stayed 1 night in Feb 2025

8/10

Room was a little chilly but was very clean and service was excellent. Would stay there again.
Stayed 1 night in Feb 2025

10/10

The homeless people across the street from the hotel.
Stayed 3 nights in Apr 2025

10/10

Very nice place to stay
Stayed 1 night in Aug 2024

10/10

Great stay!
Stayed 1 night in Aug 2024

6/10

Very expensive for a room pretty similar - but smaller - than at a Motel 6. I guess having an indoor elevator accounts for the high price. $194 a night and you don’t even get a throwaway cup for water. Amenities were subpar at this price point.
Stayed 1 night in May 2025

10/10

We had a great stay! The room was nice and clean. The hotel staff were very nice and accommodating. We didn’t get a chance to eat at the restaurant in the lobby, but the menu I saw seemed to have some great dishes. The location was great, with many restaurants, stores, and gas stations nearby. Would definitely stay here again.
Stayed 2 nights in Mar 2025

6/10

Didnt stay long the hotel was nice
Stayed 1 night in Feb 2025

8/10

A little pricey for an events weekend. Why?
Stayed 3 nights in Apr 2025

10/10

Clean, convenient
Stayed 1 night in Feb 2025

8/10

Very comfortable beds!
Stayed 1 night in Nov 2024

8/10

It was a nice clean stay.
Stayed 1 night in Sep 2024

10/10

We had a quick stay but everything was nice and clean. Shower water pressure was low.
Stayed 1 night in Feb 2025

10/10

For the price a solid place to stay for a UT game
Stayed 2 nights in Oct 2024

10/10

Easy access to highway , Starbucks and restaurants . Clean ..
Stayed 2 nights in Jan 2025

8/10

Great location and loved the bar!!
Stayed 1 night in May 2024

10/10

Everything about this day was quick and easy, although their knees were great
Stayed 1 night in Feb 2025