"Clean room, friendliness of staff and great location! "

"Had a really great stay at counting house. The pub and bar connected to it is outstanding, very lively, and full of all types of people. The room was relatively spacious and well decorated for a luxury feeling."

"Quaint and very clean. Right by St.James station and Westminster underground. "

"We really enjoyed our stay at The Mad Hatter. Luke at the front check in was super helpful and friendly. The food was great!! The rooms were clean with lift access, convenient location. Over all an outstanding experience and would highly recommend and return. "

"Excellent "

"Had a great couple of nights stay. I was lucky enough to get a room upgrade to a larger room, which was lovely. Plenty of light, mirrors, good heating, comfy bed and renovated bathroom. All the hotel/bar staff I spoke to were really helpful, the same as the last time I stayed a couple of weeks ago. The free breakfast was very good as well. I will definitely stay here again. Everything was perfect"

"loved our stay ."

"Beautiful old building, but fully modernized and well-decorated room. Cleaning team was excellent. But the stars were the staff we saw every day in the pub - wonderful and friendly people, always happy for a chat. "