"We arrived a couple hours early and the staff made sure we didn't have to wait long to get our room. We had extended our stay and had two separate reservations. They made it easy to just stay right where we were with no hassle. Very attentive and helpful staff!!"

"Our two nights were very nice. Clean and quiet. The bed was very comfy but the A/C system was turned off so the room got a bit stuffy. Wonderful location."

"Cute little room in a nice part of time. Be warned, if you open the window you will know everything that is going on in the streets. It’s can be loud. But all in all a great stay."

"Poop stain next to the toilet paper roll in the bathroom that was missed by cleaning staff put a damper on the stay. Asked for the bathroom to be disinfected and it was not done. Otherwise the hotel was good, maybe a bit aged but that is expected for London."

"The Webster just opened in Oct 2026, so my stay was within the first month of opening. As expected, the bed was brand new and super comfortable, the room and en suite were newly installed and clean. The staff tried to be very friendly but in my opinion, they were too artificially friendly and have missed the mark. For example, upon check in, a member of staff insisted on showing me to my room’s floor. The elevator was small and trying to maintain small talk after a busy day at work was no fun...