"Very family friendly hotel with a common playspace in lobby, microwave + fridge in studio room, great blackout shades. The issue we had was on housekeeping on our final day -- the room didn't get cleaned until 8p despite multiple pings and us being out of the room all morning and afternoon"
"Arrived via The Tube to Terminal 5 International, the ramp connecting the hotel was right there, short walk. Easy to find, great signage!!
After traveling all day, was great to have dinner & drink choices in the hotel. The rooms were very comfortable! Unfortunately, we weren’t there long enough to use the services they offered."