"My bed was covered in hairballs, pieces of hair, and urine stains (see all photos attached). When discovering this upon lifting my duvet to get into bed, I contacted reception to which no one answered. I went downstairs and could not find an employee for over an hour. Upon going outside to try to buy disinfectant down the street, I saw the hotel receptionist FaceTiming and smoking on the sidewalk. After asking him for assistance, he told me he could give me a fresh set of linens but “hurt his...

"An extraordinary stay. Quiet luxury, timeless elegance, impeccable service. MO Hyde Park went above and beyond to make our stay an unique experience and made my birthday memorable; an upgrade to the Hyde Park Suite was truly a special and delightful treat. The birthday dessert and drinks awaiting us in our suite put a smile on my face! Thanks to Leonardo and Francesca for exceeding all of our expectations."

"ممتاز ع مستوي الضيافة والأستقبال ويعكسون صورة ممتازه للأحترافية والرقي بالتعامل"