"Amazing"

"We had a wonderful experience … Theresa at the front desk was just amazing and the front office manager” Javon” I think trying to recall his name was so exceptionally kind , took care of our needs when we weren’t comfortable and that was so nice . The waiter that was so kind to go an extra mile to make sure we receive the best care .. Overall Speke apartments gave us the best care and I will return"

"I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. "