"Hassle free and clear instructions on checking in."

"The room/apartment was basically a bedsit in a HMO in an unsafe, dangerous area of the city. Immediately above a dodgy takeaway. Mouldy shower, kids stickers all over the furniture, outdated and not remotely like the pictures. The photos in the listing are not for this property which should be made explicitly clear. The door for the bedsit had a 1inch gap underneath and we did not feel safe leaving our valuables in there whilst we went out. All sorts of unsavoury people hanging around the ...

"All good, nice pub as well"

"Left a message cancelling my room on the afternoon of my booking. I tried calling and they didn't answer the phone as they also didn't to Hotels.com. Had to book another hotel at very late notice which was more expensive. "

"Stayed two nights - good size room, clean and comfortable. Good breakfast, friendly hosts, good location with pubs and places to eat a few minutes walk away. Easy to get into Chester from here. Excellent."

"Home from Home. Ideal for me. Breakfast spot on. Definitely going back when time allows. Thanks for looking after me. "

"Room and bathroom were very clean. The only difficulty was communication on how to get into the building which required a code. "

"We loved staying at the Hollingworth for the weekend and were lucky enough to be given an upgraded room! Nothing was too much trouble, including a late check out. Would definitely return and can highly recommend staying here."