"We really enjoyed our stay at the cross hotel. The room was comfortable and clean. The location of the hotel was excellent for first time travelers to Kyoto. We were able to walk to most places we needed to go. The staff was helpful in guiding us to places we wanted to see and how to get there. Their breakfast buffet was delicious. I would definitely recommend staying at this hotel."
"Big and busy hotel in very convenient location near Kyoto station. Didn’t get the chance to use the onsen but it looked pretty popular. Excellent breakfast choice."
"The best hotel out of 6 we stayed in during our trip. What’s not to love: a fabulous welcome with a lovely complimentary welcome drink, room was beautiful and spacious, skin care packages , beautiful products for showering, very clean modern and well maintained, super friendly staff, amazing service and the most delicious breakfast. We will be back !!"
"The hotel was beautiful and very well located.
lots of restaurants and shops around. I will definitely be back if we come back to Kyoto again.
Super recommended!"
"It was clean bed and pillows were not the greatest it was right in the shopping area food drinks shopping near train station and bus stations. Room was ok for size"