"ok so this my experience with this whole trip. Getting to the island and getting off the place on the tarmac was kind of different but followed up by the fact that it gave me 3rd world country vibes. Now to this All-Inclusive deal that was not cheap it's a like a trap to get you to come. These are the thing that they say are included that were not, Tuscany Ristorante Italiano, Entertainment, Concierge Service, Island Tours, it says 2 hot tubs and 2 pools there was only 1 of each, and the beach...

"Hotel was short staffed at both bar and grill. We waited an average of 15-20 min to receive food and drinks once order was placed. Some waited longer while others received preferential treatment if they tipped well or were friends with staff. Dinner choices were limited if you ate late. Only One washer in laundry room worked. Hotel was pleasant to look at but staffing improvements are much needed."