"Front desk staff was very helpful in helping us to get transportation to the airport"

"Great location to be able to get to Edinburgh Airport. The self check in kiosk does not work for Expedia bookings. Need to check in at the front desk. We did not know this and spent 15 minutes trying to figure out what was the problem. When we went to the hotel staff if she could help us, she was very rude and ignorant to us. She explained in a condescending tone that the kiosk does not recognize 3 party bookings. It would have been helpful if there was a notice on the kiosk to notify...

"Location was great"

"Booked this as a quick overnight before our road trip through Scotland came to an end. Was an easy drive to the airport from there. Bed was smaller than the king size we expected. Restroom had a sewage odor that progressively grew stronger through the night and into the morning. We let staff know on our way out. Hopefully its corrected before the next guest stays. Overall its as advertised minus the above."

"滞在3日目になりますが、部屋の掃除をしていない。 滞在2日目には、部屋の清掃をお願いするタグをドアに掛け午前８時前に外出し、午後６時過ぎに帰って来ましたが、部屋掃除のタグがドアに掛かっていたので、掃除をしていない事も想定し部屋に入ったら、ゴミもそのままで別途メーク無し、タオルの交換無しでした。 結局部屋に入らない、何の意味が部屋の掃除のタグに有るんですか❓ 今回はイギリスの e-VISA申請に不備が有り、日程変更しましたが。 日本のオペレータからその旨、変更可能か確認して頂きましたが、NGでした。 予約時に予約キャンセルの場合には返金なしを選択の為、この件に対しては納得出来ましたが、部屋の掃除をしない事は違うと考えます。"

"Room was clean and comfortable. Stsff were helpful and stired ohr luggage forvus because we arrived early. It included a small continental breakfast because the hotel is under construction. Super close to bus and train station with a glass walkway over rails . Close to all amenities under 10 min walk."