8/10 جيد
Heather
مسافر برفقة شريك, مسافر برفقة مجموعة
١٦ أبريل ٢٠٢٦
عناصر نالت الإعجاب: النظافة، ووسائل الراحة، وحالة المنشأة ومرافقها
Gorgeous hotel & an absolutely wonderful room. Amazing bed & shower! Most of the staff was truly wonderful, with the exception of one horrible female server in the restaurant. On two separate days, she was incredibly rude. Once to me directly, for no apparent reason. We were polite, quiet and simply ordered a drink and meal from the menu. No special asks and we were so happy to be there, were in happy moods. I chalked it up to her having a bad day. But the next day, we were next to a table of two lovely, older ladies - and this same server was so rude to them, we couldn’t help but notice. We felt terrible for the ladies, as they had literally just arrived and seemed so startled by how rude & aggressive the server was from the first moment. The ladies asked to speak with a manager, who was lovely and tried to put the women at ease. I also leaned in separately to reassure the women that they didn’t do anything wrong and that we had a similar exchange the day before that startled us. Of not for this one dark spot, I would have given an extra star - because this really is a lovely hotel and again, the rest of the staff was great!
Heather
أقام ليلتين (2) في شهر أبريل عام 2026
