Find hotels near Kilgore College Longview, Longview from SAR 173

"Yrs"

"Judging by the way the manager responds, I assume he is trying to cover up just how unsanitary the rooms are; the kitchen is infested with cockroaches, and they crawl all over the room. I suspect the housekeeping staff reuses the same sheets for multiple guests; upon checking in, my bed was covered in hair and stains. I took a video to the front desk, and they simply handed me clean sheets to change myself. At 8:30 AM, someone was already knocking on the door. The room door was broken, and there were dead bed bugs scattered around—not to mention the dozens of cats roaming the premises. I definitely ended up moving to another hotel. It is a shame that the receptionist's genuine friendliness is completely undermined by such unsanitary conditions. I have photos and videos of everything."

"Bed was like a brick. Great pillows though. Very dark room even with every light on. Limited tv channels. Asked for a wake up call for 7 and they called at 8. "

"Barbara at the front desk was very helpful and friendly. "

"I reserved and paid through hotels.com, but the lady at the front desk still charged me for the room. I paid it, thinking maybe we only reserved the room when I put my card info through hotels.com, but once I got to the room I double checked and it was confirmed that I was charged from hotels.com and the hotel itself. So, now I am waiting for a return from what the hotel charged me separately."

"Great place. Loved the hotel it was very nice"

"Very nice hotel. Clean, well kept. The beds were very comfortable. The breakfast was excellent but didn't have waffles like most do but everything else was very good."

"This hotel was one of the cleanest, nicest place we’ve stayed in, for such a reasonable place."

"Where do I even begin? When we arrived, our toilet wouldn’t stop running. We were told someone would fix it “right away,” but 5 hours later no one had come—and it ended up not working at all. Thankfully, another front desk employee (who was amazing) quickly moved us to a new room. Unfortunately, the problems continued. The AC in the new room kept shutting off due to a thermostat issue, and the microwave didn’t work. Once again, we were told someone would come “right up,” but after waiting hours, I had to follow up myself. When a replacement microwave finally arrived over 3 hours later, it didn’t even heat food. It was incredibly frustrating dealing with repeated delays and lack of follow-through. One employee in particular the blonde one seemed more focused on spending time with her family that was at the hotel than helping other guests. On a positive note, the breakfast was decent, and the woman running the food area, along with the other front desk employee, were both great. However, the overall experience left me uneasy—especially since a side entrance door didn’t lock, which is a serious safety concern. I would not stay here again even if you paid me. "