"Hello, I am sorry to be contacting you with complaints regarding my recent stay. I am a wheelchair user and as such, had booked an accessible room with yourselves through Expedia and stayed 3rd July - 6th July 2026. There were a handful of issues with the room, such as the cleanliness of the bath in the bathroom that bordered on wear and tear [room 407] and the bath board for accessibility didn't look like it had been cleaned in a long time. Similarly, the limescale build up on the shower...

"Tried booking it directly but Marriott were rubbish. Used Expedia and then reception were fantastic. Good breakfast and nice dinner. Didn’t use much else."

"The food wasn’t great. I feel like the menu for breakfast and lunch were overpriced especially because it was in euros. Also there were extremely long wait times to be served but only 2 tables were being occupied…. Staff seemed to be dragging their feet behind the bar. The restaurant wasn’t busy at all during these occurrences."