Where do I begin? Minutes into your stay, you begin to understand you are not getting what you just paid a lot of money for.
It is unadvertised that the air conditioning is not only on a 6 hour timer, BUT you have ZERO control over the temperature AND it is stuck at 76 degrees?
THE BACK PATIO DOORS DO NOT LOCK without someone strong standing outside and pushing the door closed while someone locks it from the inside. So when you leave, your stuff is in an unlocked house!
The pool was dirty because the pool pump was broken for 2 days and they only run the pump for 3 hours a day.
The beds are not only hard and uncomfortable, but the right side of the master bedroom bed is sloped towards the floor so badly that we have to put a pillow between the mattress and box spring just to make sleeping somewhat level. The 2 air mattresses need continuous filling as they are so worn they leak air daily.
The double shower heads looked as if they had not been cleaned in a very long time so much so that many did not work properly. Of course the dishwasher didn’t work until the owner showed us his trick to get it closed.
The best part? We noticed one cockroach being eaten by ants next to the toilet one day but did not think much of it. It’s a tropical island, it happens, right? Well, where there is one there became dozens of cockroaches all over the house. AND to top it off we had 2 massive Maui centipedes house guests!
There is also an unadvertised BOOK OF RULES. Owners are not supposed to throw a thick book of rules that you did not agree to AFTER you pay them. We also paid a “cleaning fee” and a deposit. However, the owners have a 2 page “existing check list” including washing dishes, towels, removing bed sheets, taking the trash to the street, etc. We got an owner visit on the last day to inquire if we had any “questions about the check out check list”. Why did we pay a cleaning fee? But, of course, if you don’t do it, the owners may withhold your deposit.
Overall, you have what could be a great place to stay but too many things needing attention. Not allowing proper use of the air conditioning, not buying good beds, not spending money on electric to clean the pool properly, not properly fumigating the house, not fixing the dishwasher, and NOT FIXING THE LOCK ON THE DOOR are all examples.
