البحث عن فنادق في كيغالي

"Room was clean spacious and acceptable. Sparingly/minimally furnished. Just a little stool not even a chair on which to sit. This could be easily improved. Grace the host was very courteous and helpful though."

"Wonderful service especially the staff at the restaurant. Emma NK served us daily and was extremely helpful, attentive, and kind. Wonderful stay and would highly recommend it."

"My gold tier was not honored. The room had no iron and no bedsheets just a bed cover."

"Clean room,"

"The room was fine, but the Pictures didn’t match what was actually given to us. the sliding door to the porch did not lock & the bathroom window didn’t shut all the way which made us worry about bugs. The AC worked great which is always nice. they had breakfast and a restaurant, but you had to eat it in your room."

"Conveniently located near the airport and central Kigali"

"Spacious standard rooms and very clean. Toiletries available including toothbrush. Onsite pool restaurant with music and occasionally entertainment at night. 24 hours dry cleaning available and affordable. 24 hour guard and fenced property. Walking distance to bank, conference room and grocery store as well as restaurants and lounges."

"Foreign owned property. Rooms extremely small. Bedsheets clean but with holes. Smoking in rooms was allowed which I did not like at all. Stuff was friendly. Location safe. On site Asian convenient store. Restaurant only started breakfast at 7 so I could not eat before the airport. Onsite shuttle to airport included in services"

"The hotel is clean and excellent service but the Internet is down for the last three days."

"Breakfast was great. I made use of the complimentary airport pickup and it was smooth. They arrived on time and I had a great time."

"Simple but very nice place! Great location, attentive staff, breakfast and clean. Definitely great place to stay if you are going for work or short stay. "

"It was a short staycation for my hubby’s bday. Over all everything was great. Except the sauna and steam room wasn’t working. There wasn’t any cocktails available by the pull side. And our couples massage wasn’t the best we’ve had. Aside those little things, everything else made his bday great."

"部屋は毎日とてもきれいに清掃してもらい大満足。何か依頼すると、基本的にはしっかり対応してくれるので気分が良い。 なお、シャワー室のシャワーコードから水が漏れていて使い勝手が悪かった。夕方外出先から帰りシャワーを浴びたかったが、その日だけお湯がでなかった。ベット横の電源ソケットに不備があり、ソケットがはまらず、滞在期間中使用できなかった。ベット右側上のライトが宿泊期間中ずっとつかず使えなかった。定期的に水回りや電気系統の点検をして、故障している部分はしっかり補修しておいてもらうとさらに快適に過ごすことができる。 また、朝食時に席を外して他の料理を取りに行っている間にすべてが片づけられてしまい、他のテーブルに座り直したり、他のテーブルからナプキン、食器類を取りに行かなければならないことが何度もあった。あまり長い間、朝食会場にいるなというような感じでとても気分を害した。スタッフも早く片づけたいと思っていて、気持ちは理解できます。お客様の様子をしっかりうかがいながら食器類の片づけは行うべきである。基本的には貴ホテルが好きなので、次回宿泊の際は、こうした点が改善されていることを期待しています。"

"Received one actual key and room furniture were old but room was clean. After figuring out the water heater, shower was ok but door missing so water went everywhere in the bathroom. Toiletries were available. No AC so they brought a fan."

"Offers airport pick up but has no capacity or organization to make it happen. The staff was nice and polite but undertrained. Meals were poorly prepared. Failed to clean bathroom On one occasion and did not replenish soap. They were nice but over promised and under delivered. "

"The photos for the facility in the expedia app and level is incongruent to the price. There is no hot shower, the rooms are old with limited space. The bathroom is so tiny and had poor drainage. The internet was also poor. This facility should be rated at 1 star as it lacks major services and has limited choice of breakfast. There should be a price review as it is expensive for the services it can offer. Real photos should also be taken to enable travelers make informed choices since they...

"Good and comfortable stay. Recommend it when in Kigali"

"The staff was amazing, but the pool had no water in it and the playground was right outside our room so even at 10 pm when we had an early morning flight we could not sleep with all the yelling so it"