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Gorillas City Centre Hotel

3.0 star property
Hotel in Kigali with free breakfast and a 24-hour front desk

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Photo gallery for Gorillas City Centre Hotel

Exterior
Breakfast, lunch, dinner served; local cuisine
Food and drink
Interior
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, City View

Twin Room, City View | 1 bedroom, premium bedding, in-room safe, desk

Twin Room, City View

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Separate bedroom
Premium bedding
Shower/tub combination
Private bathroom
Free bottled water
Cable channels
Desk
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
Kigali, P.O. Box 1782, Kigali

What's nearby

  • Kigali Heights - 5 min drive - 3.0 km
  • University of Kigali - 5 min drive - 3.0 km
  • Kigali Convention Centre - 5 min drive - 3.4 km
  • Nyamirambo Stadium - 6 min drive - 4.9 km
  • BK Arena - 9 min drive - 5.7 km

Getting around

  • Kigali (KGL-Kigali Intl.) - 24 min drive

Restaurants

  • ‪Executive Lounge - ‬3 min drive
  • ‪Republika Lounge - ‬5 min drive
  • ‪DownTown - ‬14 min walk
  • ‪Makfast - ‬18 min walk
  • ‪Motel Héllenique - ‬4 min drive

About this property

Gorillas City Centre Hotel

Hotel near Kigali Convention Centre
Take advantage of a free breakfast buffet, a terrace, and a garden at Gorillas City Centre Hotel. The on-site local cuisine restaurant, The Silverback, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a playground and dry cleaning/laundry services.
You'll also find perks like:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), luggage storage, and a front-desk safe
  • Free newspapers, multilingual staff, and a 24-hour front desk
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Gorillas City Centre Hotel offer perks such as premium bedding, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English, French, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Silverback

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Airport shuttle fee per child: USD 20.00 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel
Gorillas City Centre Kigali
Gorillas City Centre
Gorillas City Hotel Kigali
Gorillas City Centre Hotel Hotel
Gorillas City Centre Hotel Kigali
Gorillas City Centre Hotel Hotel Kigali

Frequently asked questions

Is Gorillas City Centre Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gorillas City Centre Hotel?

Self parking is free at this property.

What time is check-in at Gorillas City Centre Hotel?

Check-in start time: 1 PM; Check-in end time: anytime.

What time is check-out at Gorillas City Centre Hotel?

Check-out is at noon.

Does Gorillas City Centre Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is Gorillas City Centre Hotel located?

Situated in Kigali, this hotel is within 2 mi (3 km) of Union Trade Center, Ntarama Church, and Kandt House Museum of Natural History. Gikondo Market and Club Rafiki are also within 3 mi (5 km).

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Gorillas City Centre Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 9 out of 25 reviews
Rating 8 - Good. 9 out of 25 reviews
Rating 6 - Okay. 5 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 2 out of 25 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

CHIRAZ

Liked: Staff & service
All staff work very hard to please clients. Wonderful people. We can see a big efforts to please the clients. This is what I really appreciated.
Stayed 7 nights in May 2023

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

8/10 Good

Salime Abdel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Suwadu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Frank, Warrington, UK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My luggage was left behind in Cairo for the two nights I spent in Kigali. The staff at the hotel could not have been more understanding or helpful. They sent someone to get me a toothbrush and toothpaste, accompanied me into town to buy clothes and helped me to contact the airline as the airport staff would not give me their local contact details. I cannot praise them highly enough.
Stayed 3 nights in Oct 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel

Was a lower cost hotel in a very quiet city centre
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel in a peaceful area

Nice quite small hotel, friendly staff
Stayed 6 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Highlights from a short stay

The staff is very helpful and kind, I can only say good things about the interaction I had with them. For the first time ever I also got my shirts ironed properly and at a very affordable price. The room isn't in great condition: very stained carped and stench of smoke. In my view, the restaurant is overpriced if you want to have lunch/dinner. Breakfast was decent, though.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店附近环境好，幽静，離市中心步行不遠，約廿分鐘，每天沿樹旁漫步往來市區與酒店間，非常舒適。且價錢不貴，值得。
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gave us what we needed for overnight stop on way to border. In centre of town so a bit noisy
Stayed 1 night in Jan 2018

8/10 Good

David, Highlands of Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice staff - hotel close to the city

This is my fifth visit to Gorillas. There is always a warm welcome from the staff. The rooms are comfortable. The meals are generallly very good, particularly the breakfasts.
Stayed 5 nights in Sep 2017

10/10 Excellent

mike, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel staff

I recently spent a week in the city and found a home away from home. The staff was friendly and very helpful. The hotel is a perfect place to relax after a busy day. It is a great place to have dinner guest as the restaurant does a great job with both food and service. I will look forward to my next stay.
Stayed 9 nights in May 2017

10/10 Excellent

JD , new york ny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Professional elegant staff located in city center.

This was my 5th stay since '11. The staff and location make this the best, secure stay in the city center. Tell 'em JD sent ya.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

I had a very comfortable stay at the Gorillas City Centre Hotel. Very convenient for my meetings, with nice food and friendly staff and atmosphere

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
While the per night cost was good, for a three star I would have expected more in terms of comfort, cleanliness and engagement of the staff.

6/10 Okay

Verified traveler

Disliked: Staff & service

8/10 Good

vanessa, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorry no gorillas

Great location and very comfortable Good price good value

10/10 Excellent

Adriaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rockower

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorillas

Gorillas was fine-albeit a tad pricey. Decent rooms, good hot water and good breakfast in a fine location.

6/10 Okay

Dieter

Liked: Staff & service
accetable Hotel.