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"Staff were amazing, very nice hotel. Great view of the city and bay "

"It was a modern new hotel with nice amenities. However, it is a 10 minutes taxi ride to the center of Ha Long city."

"Liked breakfast and bedding"

"Wonderful resort with breathtaking view from our room. Room is very clean, nice and comfortable. The staffs are very attentive, polite and helpful. Got our breakfast coffee made by Mr. Huy Thắng, very appreciate with the care by the staffs here. We love here so much that we extended our stay for another 2 days. The only thing need to be improved is the restaurant here is a little pricey for dinner and didn’t have much choices, had to go out for dinner. Other than that, we are really love this resort. Will come back again soon."

"We stayed for four nights in the Citidenes, it had a comfortable working space, is close to the boat tours, a great gym and yoga studio as well as two pools. They also have free bicycles for you to explore the town. We stayed in an apartment style room so cooked in the fully equipped kitchen. Would highly recommend. "

"The service was amazing, Special mention to Chris and Alex who knew us by name, and were very welcoming every time we met. The Vietnamese tea service hosted by Alex was a great experience and very insightful. Also Mr Bing playing modern songs on traditional Vietnamese instruments whilst having dinner, was great to hear and really made the experience all the better. "

"I have nothing but praise for this hotel. I did six weeks in Vietnam – nine different locations/5* hotels – and this was my absolute favourite. Everything is just stunning !! "

"Very comfy beds and great showers, the food in the restaurant was nice. Staff were friendly and An helped me book travel and a tour around the bay. Bit out of town but it's an easy 10 min ride. Only negative was the sky bar was closed."

"Friendly staff, especially all receptionists ladies, lady Hue, Lady Phuong and another head hostess were extremely helpful and accommodated to our request. A very nice hotel to stay."