I tried so hard to resolve this with the property managers however it never came to resolution (though I am sure their response to this review will say otherwise). I hate leaving a negative review but I finally realized, I would want to know this if I was a potential renter.
My first priority, renting a VRBO in Colorado would be heat. Our first night there included no heat in two of the rooms. One of the rooms the heater let our a regular, loud "ting" sound. After multiple calls, texts, emails, the property Mgmt people sent someone out. They replaced the radiant/floor board heaters. Thanks! However, this did not solve the problems. The condo continued to have either excessive heat in two of the bedrooms or none at all. My family was pretty miserable at night. We didn't move the dials around or anything. Mind you, I stayed in condo, exact same time last year, in Keystone and there were no issues with those radiant/floor board heaters. I was given quite a few excuses/instructions after we left on how we perhaps operated the heating incorrectly. I am telling you, if you happen to be a master of operating these types of heating systems, this is the place for you. If you don't mind heating issues, this is the place for you. Anyways, a large portion of the first four days we were there involved me calling and texting and emailing, and I finally gave up and we dealt with it. Still no response, communication was really awful and my time there was more on the stressful side than it was relaxing. There were other issues I could nit pick about the condo, simple things like, if you are staying there the name of the building the unit is in is Tanager, that was not mentioned in our directions and we spent a bit of time trying to locate the unit in the dark. So many other nit picking things I could say (okay, well, put it this way, the unit is on the first floor...and if you like quiet, this is a rough rental for that). I wouldn't have written a bad review for the small silly things, I've rented many VRBO's and honestly, I just don't leave negative reviews however, I have to write this to spare someone else from having to deal with this experience. I hope others leave reviews to help me if a unit has these issues. I gave the property managers lots of room to communicate and even just apologize. They just blamed me.
