"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"The venue was a pleasant surprise. I don't know why but i was expecting a pub/hotel?"

"Staff are lovely Rooms are all recently refurbished to an extremely high standard. I have stayed a few times recently and always immaculate on arrival "

"Staff very helpful"