"My room was spacious, very clean and comfortable. The staff is the jewel of this establishment. Especially the porter and the concierge!"

"Great hotel. We enjoyed our stay. Everything was nice and clean."

"Hotel management refused to provide a pull out bed for my child because I had a room with two bedrooms. "

"Extremely rude cleaning personnel. Very disrespectful at front desk. Not recommended "

"I loved everything about my stay at this hotel from the moment we arrived to the departure. The service received from the staff was exceptional! The valet service was amazing. I never had to wait more than 5 minutes for my car. My room was very clean upon arrival and the room refreshes were great too! The proximity to shopping was an added bonus! It’s safe to say this will be my hotel of choice when I return to Miami!"

"Staff was extremely unfriendly Room was not ready check in time Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia Very rude staff"