"Poolside’s great food is great"

"Great location downtown close to cruise port; easy access to Metromover public transportation to go to Bayside Market on the waterfront. Pool seating area is smaller than expected for hotel size."

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"Great facilities and staff. The room was excellent. Great location for our travel purpose"

"Great location but interesting lobby layout with the lobby being on the 7th rather than ground floor. I had one issue with an inattentive staff member during check in, but smooth sailing & excellent service from subsequent staff afterwards. They use Molton Brown products, which I love! My King Delux room was especially clean and comfortable a the shower was hot! Had very helpful valet staff and a decent bar area which all made for a pleasant stay. "

"Staff was extremely unfriendly Room was not ready check in time Booked on expedia and paid my total which included taxes and fees but the hotel charged me ‘Resort Fee’ at checkout of $90. When I expressed that I had the impression that Expedia’s total included all fees they said in a snapping way to take it out with expefia Very rude staff"