"I stayed for 6 nights. The room I stayed in was small - almost completely occupied by a double bed. There was no storage space meaning I had to live out of my suitcase. The bathroom was good. On the first night I discovered that the bar light would not switch off which I blocked with towels as it was shining directly in my eyes when I lay in bed. I reported it to the staff the next morning but nothing was done by that evening. I complained again and while a member of staff tried to fix the...

"Drastic shortage of staff..... Room was not cleaned to a good standard Reported, broken chair....never repaired ! All drinks, OVER PRICED."

"Absolutely lovely hotel and wonderful staff. Perfect for a short walk to the Royal Albert Hall and museums, as well as restaurants. Will definitely use this hotel again"