"I booked 2 units of the Premium Suite at the Nurbayu Chalet for a 1 night stay on 13 Jul 2024. However, I was given the Nurbayu Guesthouse as replacement as all units have been taken up. Overall the conditions of the Nurbayu Guesthouse is not satisfactory."

"The blanket provided are super thin cloth and the operator should consider to get a bit thicker blanket. In fact the quality of cloth provided are thinner than the bedsheets.. That is the most disappointing part of the hotel. Thank you. "