"I loved their hospitality. Great people at work and a nice garden 🍀"

"予約はあるが、支払いがされてないと言われて、その場で支払いしました。オンラインの領収書はあるのですが｡ホテル自体はまあまあです。湯たんぽまであり、びっくりした。"

"I arrived at the hotel only to be surprised that they didn't have my reservation. That I had to pay afresh then pursue my full refund from hotel.com. kindly consider reimbursing me the full amount as I was to pay out of pocket when I arrived. Thanks."

"When we arrived they said we didn't pay, tho we did this online, we booked with breakfast but still we needed to pay, later on they added things on the bill"