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Bertam Resort and Water Park Penang

4.0 star property
Family-friendly resort with 3 restaurants connected to the convention center in Kepala Batas

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Photo gallery for Bertam Resort and Water Park Penang

Private pool
Reception
Club Loft, 3 Bedrooms, Pool View, Executive Level | View from room
Deluxe Premier | 1 bedroom, premium bedding, down comforters, pillowtop beds
Point of interest

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Parking available
  • Gym
  • Pool
The current price is SAR 271
SAR 307 total
includes taxes & fees
28 Jul - 29 Jul

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe With Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, premium bedding, down comforters, pillowtop beds

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 56.2 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe King

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King with Balcony

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Family Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level | 1 bedroom, premium bedding, down comforters, pillowtop beds

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Club Lounge
  • 108 sq m
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Premier

1 bedroom, premium bedding, down comforters, pillowtop beds

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, foosball

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the neighborhood

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Bertam Souk & Water Park - 15 min walk - 1.3 km
  • Penang Golf Resort - 3 min drive - 2.3 km
  • Kepala Batas Golf Club - 3 min drive - 2.3 km
  • Allanze University - College of Medical Sciences - 3 min drive - 3.1 km
  • Sunway Carnival Mall - 15 min drive - 20.6 km

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort and Water Park Penang

Upscale family-friendly resort renovated in 2023 and located near Penang Golf Resort
Consider a stay at Bertam Resort, Penang and take advantage of an adjacent golf course, a poolside bar, and a grocery/convenience store. Get out on the links at this resort and enjoy amenities such as a golf clubhouse and golf caddies. Indulge in aromatherapy, hydrotherapy, and a body scrub at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the health club; Bertam Resort, Penang also has designer stores on site, 2 coffee shops/cafes, and a playground. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a lazy river, free cabanas, and sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and an electric car charging station
  • A water park (surcharge), multilingual staff, and meeting rooms
Room features
All 282 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 35 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Citrus
  • Essoura
  • Kasbah
  • Le Grill

Things to do

  • 18-hole adjacent golf course
  • 5 hot tubs
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Designer stores
  • Fitness classes
  • Foosball table
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Health club
  • Karaoke
  • Lazy river
  • Library
  • Optional golf privileges
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Steam room
  • Water park
  • Yoga classes

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • High chair
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business center
  • Conference center (35,000 square feet of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in room
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Electric bike charging
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - February 2023
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • MP3 dock
  • Smart speaker

Food and drink

  • 24-hour room service
  • Dining table
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 35 for children
  • Covered valet parking fee: MYR 40 per night (in/out privileges)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Does Bertam Resort, Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Bertam Resort, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bertam Resort, Penang?

Self parking is free at this property.

What time is check-in at Bertam Resort, Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Bertam Resort, Penang?

Check-out is at noon.

Where is Bertam Resort, Penang located?

Located near the airport, this family-friendly resort is 1.3 mi (2.1 km) from Penang Golf Resort and 11.1 mi (17.9 km) from Ninth Emperor God Temple. Sunway Carnival Mall and Penang Bird Park are also within 16 mi (25 km).

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Bertam Resort and Water Park Penang Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 0 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

LANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed and decorated. Staff service excellent and beautiful pool area Kechmara soa was also excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Siti Rohani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

10/10 Excellent

Chee Labb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023

10/10 Excellent

MOHD SHAHRIL BIN HJ MD

Liked: Cleanliness, amenities, property conditions & facilities
Pool is amazing
Stayed 1 night in Apr 2023

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

Ahmad Fariz

Stayed 1 night in Feb 2025

8/10 Good

Kaori

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 4 nights in Oct 2024

8/10 Good

Norhuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad Abqari Fiqri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

junaidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

izzah

Stayed 1 night in Sep 2024

8/10 Good

Yutaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いホテルでした。
Stayed 4 nights in Sep 2024

4/10 Poor

Abdulla

Stayed 3 nights in Aug 2024