"Welcoming friendly staff at check in and check out. Housekeeping staff were also great. Nice sized clean rooms"

"Great accommodations for our one week stay in Sydney."

"We stayed for 5 nights and housekeeping should come and change garbage and sheets every 3rd night. No one came after the 3rd night even after I called reception. This is during holy week weekend, there’s no excuse of being a holiday for no one to work since this is a hospitality business. "

"Wish there was room for nightstand on both sides of bed. Queen size bed instead of king would have made this possible."

"Even though the pool is heated, it'll take a couple of laps to get past the initial cooler temperature of the pool. No fault to the venue, but beware of families with large number of children as when we were there, the kids were constantly yelling, jumping and diving into the pool while other patrons were trying to swim. One of them even took a hose and started spraying their siblings. Also, unluckily on the day of check-in, they experienced a nation-wide computer outage so no one could check-in...

"Staff r very friendly "

"The location is near the Central Station and the L2/L3 station. It's also near Asian restaurants, and because of that, the area is a little untidy. The hotel is a little old, and feels like a 4-star hotel at most, rather than 5-star. The guest service is actually non-existent. As an example, the iron was missing from our suite, but after calling the guest service and asking the front desk in person, it was promised to be sent to our suite but we didn't get it. Also the laundry machine was very...

"Great room for any stay (short or long), excellent location and staff."