"The room was clean. Staff was ok except ladies at reception not friendly at all never smile or chat just wanna give you the info and get over you. The second day we asked for room service (before 9pm just as they request you to)- the lady even wrote it down in front of us, but they did NOT clear our room. Hence had to call for clean towels and toilet paper. First day they did send a guy very quickly to check our A/C which was working fine we just did not know how it worked. Breakfast was nice...

"The sofa seats were broken, the shower was not working, and the towel hanger was severely damaged, making for a very bad experience. "

"The room was under some sort of construction. There was a light fixture randomly laying in the only chair, and more hanging from the walls in the bathroom all over the sink. No electricity in the bathroom at all. Television didn’t work and the smoke detector had been removed. When we asked the front desk for a different room we were told the hotel had no empty room yet we saw several that looked unoccupied hours later when we returned from dinner. We had driven seven hours so had no real other...

"Clean room and friendly staff. No pet charge was a surprise."