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"The staff were brilliant . Very pleasant. The bar and restaurant were very good. The only downside was that the room although very clean it was a little tired."

"Visited for a two-night "staycation" with my wife and the hotel is excellent all around. We were in a Standard King in the contemporary wing, and the room was plenty big enough, with nice amenities and a great look. Staff were friendly and helpful, the location is perfect for walking around the town centre, there are tons of lovely areas to lounge (inside or out) and the tiny Falcon Coffee Lounge inside is a great touch. We wouldn't hesitate to return for another stay!"

"All the staff were amazing, attentive and very helpful. Breakfast was wonderful The decor is dated paintwork and carpets. The window in the room is dirty "

"Great hotel with excellent facilities. Spacious comfortable room, decor was traditional but adequate. Good food and pleasant staff."

"A clean and comfortable stay. Staff very friendly. had no issues. Only downside would be to get rid of the baths and install showers."

"Well cleaned and spacious room."

"Really enjoyed my stay brilliant facilities would definitely use again"

"it was very nice and the hotel is situated very well for access to Cheltenham "

"Great location Lovely characterful hotel"