"Staff were excellent. They were very helpful and friendly. Hot springs was a good experience. Lakeside meal was a great opportunity to taste a variety of Japanese foods. Rooms were comfortable and quiet. Great location for a quiet peaceful break. Courtesy coach was a good method of getting too and from Moto Hakone and to Odawara."

"It is a stunning property with a great onsen attached "

"Beautiful location, very traditional Japanese experience. Staff was top notch."

"スタッフの方の対応がとても良く、気持ち良く快適に過ごすことができました！ 朝食ブッフェも品数も多く、とても美味しく楽しくいただきました♪"