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"Very clean hotel, staff very attentive, excellent room service.."

"Great location and amenities"

"Big bed, big tv, big smiles"

"Our flight was delayed a day and hotel and hotels.com took great care of us and our reservation. Upon arrival greeting was great and location excellent for stay in Tokyo"

"The hotel staff were very helpful and impeccably gracious. While not in the liveliest area of Tokyo, the hotel still provided ample access to a variety of dining options and transit stations, all within easy walking distance. This hotel is the epitome of understated comfort and luxury and we would stay here again without hesitation. If I had a complaint, it would be a result of other, selfish guests who left their laundry in the two on-site washing machines and dryers for extended times beyond the load being completed, preventing others from timely use of the laundry facilities: but this is through no fault of the hotel."

"We liked the modern and stylish feel of the hotel, plus the great location. The rooms are quite small, but have all the nice amenities including a large shower. "

"I had an amazing stay at this hotel in the heart of Tokyo. The location was perfect for exploring the city, with easy access to public transport and attentions. The staff were incredibly friendly and helpful, always making us feel welcome. The room was clean and modern. Overall, an excellent experience—I highly recommend this hotel and would definitely stay here again!"

"Great place to stay "

"I was instantly denied the room upgrade upon check in. I asked two days later and the different hotel rep said "I don't know why they didn't give you the upgrade" and then gave me an upgrade. Had to repack and unpack again."