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"What a wonderful place to stay! This hotel is truly extraordinary- from the receptionist, to the room service staff, to the cleaners - everyone does their job to perfection and always with a smile. And the food is exquisite ! Made to order Breakfast was phenomenal, as were the dinners we enjoyed. Due to stormy weather, we stayed at the hotel one day and had Asian massages from Maria. We’ve had massages from different locations around the world and my husband and I both agreed that Maria’s massage was the best we’ve ever had. I want to bring her back home in my suitcase!!!"

"Tout était parfait pour nous, du cocktail de bienvenue au petit déjeuner qui était copieux! Le personnel sympathique et accueillant! C’est très propre! Nous recommandons cet hôtel!"

"L hotel est tres bien, pas trop loin du centre ville proche de la mer...juste un petite chose le bar n est pas tres cosy...."

"I recently stayed at Grecotel LUXME White Palace, and it’s safe to say the experience was nothing short of fantastic. From the moment we arrived, the staff made us feel like VIPs—warm, welcoming, and always ready to help with a smile. The aesthetic of the resort is stunning—whitewashed elegance with chic, modern touches. The views of the sea are breathtaking, especially at sunset, and the number of pools (22!) means you never feel crowded. We especially loved the adults-only pool for a bit of quiet relaxation. The all-inclusive dining exceeded expectations. From themed buffets to à la carte restaurants, everything was fresh and flavorful. I highly recommend the Asian fusion spot and grabbing a crepe at the Gelateria. The cocktails? Top-notch. Our room was spacious, spotless, and beautifully designed, with a sea view that made mornings magical. The bed was incredibly comfortable, and little touches like daily turndown service and local treats were appreciated."

"Great service"

"The staff here are super friendly and helpful. There are both a bus line and a ferry that are easily accessible. The hotel is located in a walkable area with restaurant options, little stores, bakeries, etc. The food in the hotel restaurant is delicious, although more low carb options would be a great addition. I found it to be very clean and well kept. The property does not have a public pool, but there are wonderful beaches not too far of a drive away. They do have one upscale suite that has a small private pool. I really like this property, and the staff really makes this the very best place in my opinion. The owner of this property also owns other locations, some in the heart of Chania, if you like being in the city. If you call this property and tell them what you are looking for, they will do their very best to find the best accommodations for you at one of their properties. I love these people! I will continue to be a patron of theirs."

"Awesome!"

"Great for kids! Good food and helpful staff."

"Really enjoyed our stay here, the hotel and room was immaculate condition. Shame the pool was a bit too cold at end of October but made use of the warm indoor pool and jacuzzi. Breakfast had a great choice and staff could not have been more friendly. Highly recommend. Only downfall was our room was supposed to be full sea view but more like partial sea view from first floor as part of hotel building blocked the majority of the sea view from our balcony."