"When we arrived our room wasnt ready. I had requested an upgrade and the lady at the front desk said my room would be ready in an hour. We gat a call and said the room wouldn't be ready until the morning. They put a roll away bed in the room for my grandson, who has cancer. My daughter-in-law asked them about a complimentary night since it was no fault of ours. They said no. Very disappointed. "

"The property was nice The house keeping was horrible. "