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"The property is stunning but the service and overall staff professionalism is very lacking. When we checked in the front desk attendant did not open the door or help with luggage as he saw us struggling to get through the door and there was no offer to help. He simply asked us to fill out a form and gave us 1 key. No welcome, no explanation of the 600-acre property or what was on site. No hours given for the restaurant or spa so we had to come back and get all of that information. Very odd first impression of the property. Throughout the stay, we had to continue asking for things like robes or for the steam/sauna to be turned on (even though the spa hours are 7am-10pm, apparently those treatment rooms are only turned on from 4pm-10pm which seems odd). Also, no one services the spa all day so at one point there were no more towels (and we again had to go back to the front desk and ask for towels). "

"チェックインの時間帯が遅かったため無人でしたが、スムーズにチェックイン出来ました。ホテルスタッフの対応も親切な対応で良かったです。また、ウィーンに滞在する際はまた宿泊したいです。"

" A pleasant hotel in a pleasant location. The breakfast was excellent, as was dinner -- all in a nice setting."

"Hotel is best place for the commuting to main attraction ,tram station is avaialble within 700 m.Rooms are very clean and have all basic amenities .Staffs are very supportive"

"Very clean we love it….🙏"

"this was amaizing - during the travel I need exactly this. 24h check-in, perfect room, good sleep, great breakfast. "

"Centrally located, helpful check-in staff who spoke perfect English. Room was clean and bathroom well stocked. Can be a bit noisy as it is next to the Trainline but nothing earplugs can't deal with."

"Very good ."

"Clean and easy, food a bit pricey "