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Hibis Hotel Devi Grand - Katra

4.0 star property
Family-friendly hotel with a full-service spa and free water park access

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Photo gallery for Hibis Hotel Devi Grand - Katra

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Deluxe Double Room Single Use, 1 King Bed, Accessible, Pool View | 1 bedroom, Frette Italian sheets, premium bedding, minibar
Front of property - evening/night

Reviews

5.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Room service
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Hibis Shrine View

Hibis Shrine View | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Hibis Shrine View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed

View all photos for Hibis Club Suite

Hibis Club Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Hibis Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Hibis Valley View

1 bedroom, Frette Italian sheets, premium bedding, minibar

Hibis Valley View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed

View all photos for Hibis Family Club Suite

Hibis Family Club Suite | 1 bedroom, Frette Italian sheets, premium bedding, minibar

Hibis Family Club Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Hibis Executive Room

1 bedroom, Frette Italian sheets, premium bedding, minibar

Hibis Executive Room

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Map
Near Toll Barrier, Reasi Road, Reasi, Jammu and Kashmir, 182301

What's nearby

  • Raghunath Temple - 1 min drive - 1.5 km
  • Shalimar Park - 2 min drive - 1.9 km
  • Deva Maai Temple - 6 min drive - 4.8 km
  • Aadhkuwari Mata Gufa - 11 min drive - 4.5 km
  • Raghunath Temple - 39 min drive - 44.8 km

Getting around

  • Shri Mata Vaishno Devi Katra Railway Station - 5 min drive
  • Jammu (IXJ-Satwari) - 82 min drive

Restaurants

  • ‪Madhuban Restaurant - ‬12 min walk
  • ‪WelcomCafe - ‬1 min walk
  • ‪Manoranjan Vaishno Dhaba - ‬11 min walk
  • ‪Grill inn - ‬15 min walk
  • ‪Sagar Ratna - ‬13 min drive

About this property

Hibis Hotel Devi Grand - Katra

Upscale family-friendly hotel in the mountains
You can look forward to free water park access, an airport shuttle, and an indoor public bath (no minerals) at Hibis Hotel Devi Grand - Katra. For some rest and relaxation, visit the sauna or steam room, and indulge in Ayurvedic treatments, a massage, or reflexology. The on-site vegetarian cuisine restaurant, Harvest Gold, features a poolside location and breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, with a waterslide
  • A roundtrip airport shuttle (surcharge), supervised childcare (surcharge), and an elevator
  • A porter/bellhop, a computer station, and concierge services
  • Free newspapers, a front-desk safe, and meeting rooms
Room features
All 72 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and deep soaking tubs
  • 32-inch flat-screen TVs with satellite channels
  • Balconies, separate sitting areas, and separate dining areas

Languages

English, Hindi

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Hotel The Grand Dewan

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Hotel The Grand Dewan

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Harvest Gold

Things to do

  • Children's club
  • Children's pool
  • Free water park
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Public indoor bath (no minerals)
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Beaux Arts architecture
  • Built in 2006
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Minibar
  • Refrigerator on request
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: INR 3000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 5 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

HOTEL DEVI GRAND Katra
HOTEL DEVI GRAND
DEVI GRAND Katra
DEVI GRAND
Hotel Devi Grand
Devi Grand Hibis Katra
Hibis Devi Grand Katra Reasi
Hibis Hotel Devi Grand - Katra Hotel
Hibis Hotel Devi Grand - Katra Reasi
Hibis Hotel Devi Grand - Katra Hotel Reasi

Frequently asked questions

Does Hibis Hotel Devi Grand - Katra have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hibis Hotel Devi Grand - Katra pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hibis Hotel Devi Grand - Katra?

Check-in start time: noon; Check-in end time: anytime.

What time is check-out at Hibis Hotel Devi Grand - Katra?

Check-out is at noon.

Does Hibis Hotel Devi Grand - Katra provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 3000 per vehicle applies.

Where is Hibis Hotel Devi Grand - Katra located?

This family-friendly Reasi hotel is located in the mountains, within 1 mi (2 km) of Raghunath Temple and Shalimar Park. Krimchi Temples is 1.9 mi (3 km) away. Shri Mata Vaishno Devi Katra Railway Station is 23 minutes by foot.

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Hibis Hotel Devi Grand - Katra Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 1 out of 10 reviews
Rating 4 - Poor. 4 out of 10 reviews
Rating 2 - Terrible. 2 out of 10 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10

Stayed 2 nights in Aug 2024

4/10

2 star
Stayed 1 night in Feb 2024

2/10

The hotel was horrible! Food was not good. The rooms were bad. Some of the staff were nice. There was construction going on everywhere.
Stayed 2 nights in Apr 2019

4/10

Stayed 1 night in Nov 2018

8/10

very nice friendly

8/10

Staff cordial. Room needs some done up there was no wi fi in room. Even in reception area it was slow

2/10

This hotel should be taken off the Expedia website. The facilities provided in the rooms were of a 2 star category.

4/10

Hotel is good but you will need Internet as mobile network is not available. For Internet we need to sit in lobby and it's very slow. Good part is they provide taxi for free to local market and railway station drop.

4/10

Service is not good and staff do not speak English as they described on website. Staff do not pay attention to guest and put the phone down on guest when asked for service and did not explain in English. Checked in late on 20th Oct night and room phone was not working to ask for service or to report faults. No hot water and wifi in the room was available with broken drain pipe under the sink. Room TV reception is bad analogue signal and not international news channels. Old style AC has no cover panel. Reported these faults next day morning again before going out. Found that problems were still not fixed when returned at night back to hotel after exhausting trip. Again unattentive staff who couldn't speak English and have no proper manner to treat guests.

10/10

Enjoyed the trip..perfect ambience..co operating staff..worth visiting next time