"The front desk was exceptional when I checked in I asked for a late checkout and there was no problem. They also gave me great directions to see the local sites and order a taxi for me. Breakfast was included in my stay and it was excellent. Will definitely stay here the next time O flybthru Narita airport. PS. The shuttle bus which is free is very good."
"Everything was perfect! Location, quality of the facility, service by the front staff, amenities. Super clean and quiet. I stayed on the ground level facing the front parking so never open the curtain though didn’t bother me at all since I stayed only one night. Highly recommend to anyone including family."
"Looks old from outside but inside looked remodeled and clean. Repainting exterior and a new hotel sign would make the impression of this property much better. Room was spacious compared to Tokyo city center hotels. Convenient shuttle service to/from airport and Narita station/ shopping mall. Relaxed In public bath/spa. Would stay at this property again."
"There is no disconnect between the advertising and the premises. You know you’re not getting luxury, but for what you pay it’s a great deal ! And you don’t even have to leave the airport !"
"Everything was great. You need to ask the staff to help with bags otherwise it is not offered. But upon asking they were helpful. There were steep stairs to my room. Carrying a bag up was hard but I didn’t want to hurt myself trying to carry them down. "