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"Gym is paid for, not free (accept it probably states so in fine print, but not what you would expect from this type of hotel, at this price). Wi-Fi was awful. Speed ok, connectivity terrible. Couldn't cope with more than 2 devices. Had to call many multiples of times for Wi-Fi reset, which only ever temporarily resolved the issue. Ran out of toilet paper and called reception, who asked us to come down and collect it ourselves - tell that to your partner in the bathroom while you are the one...

"It was very organized and was very English friendly"

"It’s was a great location near the station for easy day trips"

"A. Nagasaki-san, the front desk officer, has been very helpful to us since arrival. She processed my request for early check-in. Surprisingly, she's also vey well-aware that I have luggages forwarded from the airport. She also helped me process forwarding our luggages to the next hotel. She made sure I know when I can expect it to arrive on my next hotel. She made things so easier for me. As a foreigner, I was apprehensive of the process since I know very little Nihonggo but she's so friendly,...

"clean room staff good location"

"All ok"