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Hotel Heluan

4.0 star property
Upscale hotel with free breakfast and 24-hour front desk

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Hotel Heluan

Front of property
View from property
Front of property - evening/night
Superior Suite, City View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds
Breakfast served
Reviews
8.2

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
Tržište 41, Karlovy Vary, 360 01
  • Popular LocationHot Spring Colonnade2 min walk
  • Popular LocationMill Colonnade4 min walk
  • Popular LocationElizabeth's Spa15 min walk
  • AirportPrague (PRG-Vaclav Havel)91 min drive

Room options

View all photos for Superior Double Room, City View

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Double Room, City View

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
Cable/satellite channels
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Flat-screen TV

Double Room Single Use

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Minibar
Cable/satellite channels
In-room safe
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Suite, City View

Superior Suite, City View | Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Superior Suite, City View

Highlights

Separate sitting area
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Triple Room

Highlights

Separate sitting area
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double or Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Minibar
Cable/satellite channels
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, iron/ironing board, free cribs/infant beds

Suite

Highlights

Separate sitting area
Free cribs/infant beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Minibar
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Front of property
Hotel Heluan
Breakfast included
Free WiFi
8.0 out of 10, Very Good, (1)
The price is SAR 236
SAR 281 total
includes taxes & fees
9 Jum. II - 10 Jum. II
Hotel Heluan

About the neighborhood

Karlovy Vary

Hotel Heluan is located in Karlovy Vary. Zámecké Lázně and Hot Spring Colonnade are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Vridelni kolonada and Christmas House. Spend some time exploring the area's activities, including golfing.
Visit our Karlovy Vary travel guideOpens in a new window

What's nearby

  • Hot Spring Colonnade - 2 min walk
  • Karlovy Vary Municiple Theater - 4 min walk
  • Mill Colonnade - 4 min walk
  • Elizabeth's Spa - 15 min walk
  • Diana Lookout Tower - 17 min walk

Getting around

  • Karlovy Vary dolni n. Station - 8 min drive
  • Vaclav Havel Airport (PRG) - 91 min drive

Restaurants

  • Plzeňka Carlsbad - 6 min walk
  • Café Elefant - 3 min walk
  • Goethe's Beer House - 4 min walk
  • Petr - 5 min walk
  • Restaurace U Švejka - 2 min walk

About this property

Hotel Heluan

Upscale hotel
Consider a stay at Hotel Heluan and take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Multilingual staff, laundry services, and a front-desk safe
  • Tour/ticket assistance, an elevator, and a 24-hour front desk
  • Luggage storage and coffee/tea in the lobby
Room features
All guestrooms at Hotel Heluan include amenities such as free WiFi, safes, and minibars.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping and phones

Languages

Czech, English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (CZK 10 per day)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: CZK 375

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 250 per pet, per night, plus a deposit of CZK 250 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CZK 785.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CZK 10 per day
  • Pet deposit: CZK 250 per night
  • Pet fee: CZK 250 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CZK 375 (subject to availability)
  • Rollaway bed fee: CZK 785.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards

Property is also known as

Heluan
Heluan Karlovy Vary
Hotel Heluan
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel
Hotel Heluan Karlovy Vary
Hotel Heluan Hotel Karlovy Vary

Frequently asked questions

Is Hotel Heluan pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of CZK 250 per night and a fee of CZK 250 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Heluan?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Heluan?

Check-out is at 10 AM. Late check-out is available for CZK 375 (subject to availability).

Where is Hotel Heluan located?

Situated in Karlovy Vary, this hotel is steps from Market Colonnade, Hot Spring Colonnade, and Zámecké Lázně. Vridelni kolonada and Church of St. Mary Magdalene are also within 5 minutes. Karlovy Vary dolni n. Station is 22 minutes by foot and Karlovy Vary Station is 25 minutes.

Hotel Heluan Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 30 out of 80 reviews" "
Rating 8 - Good. 35 out of 80 reviews" "
Rating 6 - Okay. 9 out of 80 reviews" "
Rating 4 - Poor. 4 out of 80 reviews" "
Rating 2 - Terrible. 2 out of 80 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful historic hotel and in a very central location. The location of this hotel is amazing, just walk out the door and there are lots of things in walking distance. Parking is a pain, though it seems for any of these super centralized hotels parking would be a pain for all of them. The room was large which was wonderful for our family of 4.
Stayed 2 nights in Jul 2019

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
If you are looking for a modern high tech hotel then this is not for you. If you are looking for a beautiful well maintained historic building in the heart of a beautiful town then this is your place. The hotel and the room were both clean with an amazing view from the window and the breakfast was fantastic. Hassle free WIFI, friendly staff. Only issues I had were minor, the bed was two matresses pushed together and became a bit of a pain and when coming back late we had to wait around for someone to be at the desk to get our room key but other than that, great hotel, and would stay again and again...
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Good breakfast. Beautiful rooms. Water only lukewarm. Was nervous about the old lift but my partner thought it was great.
Stayed 1 night in Aug 2018

6/10 Okay

Hai victor

Liked: Room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel central’s located and easy to reach the tourist centre on foot. The breakfast was very nice and the rooms clean and with a traditional feel.
Stayed 7 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very clean
The location was great Hotel bery clean And staff very friendly and helpful
Stayed 1 night in Dec 2017

8/10 Good

Lars

Liked: Staff & service, property conditions & facilities
Hotel Heluan in Carlsbad
Got a big room with view of Heluan. Building old with charm. The mattresses in beds is time to change for new more comfy ones. Staff friendly, breakfast ok. For water boiler in room was missing coffe, there were only tea.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Yoanna , Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family hotel, centrally located.
The hotel staff is super nice and very helpful. They do their best to accommodate. The facility itself is somewhat outdated but very clean and has good energy and is comfortable.
Stayed 1 night in Aug 2017

10/10 Excellent

Norman, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven in Heluan!
a brief stay for two days whch would have been great to extend. Wonderful location and lots to see and plenty of places to eat and drink to suit all budgets. Beatiful buildings and views with lots of walking areas nearby, with two funicular railways and terrific spa facilities, again to suit all budgets.