Find hotels near Kapco Park, Milwaukee from SAR 293

"Have had an excellent experience at the Saint Kate in the past, however this time we had a couple of room issues that took a long time to get addressed. The first issue was with the in-room record player, however someone was sent right away to fix, so that was fine. But the second issue was with the in-room refrigerator. It quit working at some point during the first night and it took multiple reports, beginning the next morning, to finally get it addressed after 5:30pm the next day. As a reult, we had to throw away perishable food. We also had to call the desk to get more toilet paper, which is unusual at a luxury hotel. Overall, just a bit diappointing."

"We got there late but they got us promptly checked in the gentleman behind the desk. That evening was really friendly. The next morning I watched an irrational customer being sectionally rude to the guy who happened to be behind the desk that morning who took it all in stride. It's very friendly and tried to be accommodating. The breakfast was okay. Normal fair for a hotel. Rooms were clean."

"Manager on site was very helpful in resolving a problem with our stay. "

"Very nice professional people. "

"This is a lovely historic hotel close to the art and theatre district. Out room was clean but really needed an update. I understand it’s historic, but there were some soft spots on the floor in a couple of spots that were uncomfortable. The water in the shower was very touchy and unpredictable between to hot and too cold. The room temp was waaay to hot and there was no way to control the temp as it’s a steam coil on the wall situation. All we could do was “turn off the steam and you’re welcome to open the window”. Only one would open and it did not cool the room off much at all. UNTIL the next day, while we were out and then it REALLY cooled it down. Then there was no way to warm it back up because by then they must have gotten enough complaints about the heat so the whole system was off! So now the room is cold and no heat to warm it back up! The staff is friendly and helpful as they can be. Parking here is expensive and perilous. For a lovely as the hotel is, I think I’d skip the stay and visit the restaurant instead to see it. "

"Clean room. Friendly staff. Extra conveniences."

"It was nice. Restaurant right there too. "

"Hotel is very outdated and not the cleanest. Toilet flushed slow, doors slammed loud, beds not comfy, and bathroom isn't updated. The breakfast was horrible! One waffle maker, so that's already a long line waiting. They only serve 1 frying pan of bacon and 1 pot of scrambled eggs at a time! NOTHING else to eat. Pool didn't have towels! Housekeeper was so grumpy knocking on doors, constantly swearing. Maybe that's why the rooms are kinda dirty. Front desk ladies were friendly and helpful. PAY more money for a hotel and go to a nicer hotel."

"dusty, tv doesn't work, no toilet paper "