"The staff were the highlight of the stay! They were so kind and dedicated and took very good care of us! The hotel was good but I would just go back for the customer service, absolutely amazing!!!!"
"Great room and can’t fault the facilities and location to the centre. However, I am giving a 3 star review because the WiFi doesn’t work and the food options weren’t great. It should have been mentioned that the hotel only offers slow WiFi that only works for one hour a day"
"Fabulous old world luxury. We had a lovely afternoon tea on the terrace. Soaked in the spa pool. Wandered the immaculate gardens. Had a world tour for breakfast. A lovely relaxed stay surrounded be helpful happy staff."
"This is a lovely venue and a beautiful town. We had two nights here. The first was in a large family room in the basement, which was a little bit musty. But it was spacious and I appreciated that. The next night we moved upstairs to two large rooms with en suite. They were much more comfortable and lovely views. The breakfast was very nice and generous. The staff were very helpful."
Ceylon Tea Trails - Relais and Chateaux - All Inclusive
10/10 Excellent
"The location of this resort is stunning, just beautiful. The service is superb. The food is amazing. And the cottage itself was tastefully recreated. We enjoyed walking the tea trails - just expect to make an effort on the plantation hills. We also relaxed and enjoyed the hotel every afternoon. They will do anything to make your stay as perfect as possible. It was an ideal stay for us. "
"Staff were lovely and incredibly helpful. Location is ideal, view is stunning. The pool was nice to swim in. If you don’t mind stairs, this place is ideal. "