"Simply furnished apartment but no complaints about the property itself, which is in a lively area with plenty of places to eat and drink nearby. Communication with the host was quick and helpful. Only minus point was no glasses in the room and not being a fan of drinking wine from a mug I asked for some which arrived in moments, so kudos to them. "

"Very strick with their check in time . Even if room is available they would let you check in before 3 pm Rooms need little renovation. There was no drinking glass in the room, so hand towels"

"Gorgeous views, nicely appointed rooms"

"Everything is good. All request is attended fast. Nice smell of ground lobby. Lobby is neat n clean. Looks as new. Malls n trains just below n short walk. Friendly staff. Huge and clean parking lots. For staria 1.99m a bit challenge but ceiling is okay at 2.1m. apartment floor is dusty but cleaner attended to it. Overall great stay"

"The reception staff is helpful But the cleaning staff is not helpful Having stayed for 4 days, the conciergist and receptionist said that they would provide cleaning service for at least twice a day. But I can't see any cleaning service. THEY completely ignored us. Despite asking for a functional kettle, cleaning of toilets, cleaning of bins, they did just a simple registration. No proper arrangement until talking to the receptionist for thrice. You can consider this hotel when you accept...

"Clean room and easy check-in/check-out procedures "

"The property was really good. Just ask them to take owneahip of the concessionaires found within their premises. I paid for coffee in the vendo machine found in ther lobby that waa never dispensed and the front desk just said they can’t do any about it. The leaat they could do is return my money and claim it from the coffee vendor since the from desk witnessed the whole experience."

"Good accommodation with a good price in KL Sentral."

"The best part of this stay was how close it is to the airport, which made traveling very convenient. There are also many local food options right downstairs, giving a great chance to enjoy the local flavors. The room was clean, tidy, and comfortable throughout the stay."

"No response even pre-check in information have been given in advance several time."

"Poor customer service It took them 4 HOURS to get us settled in. And we have an infant. All that 4 hours and they gave us dirty rooms. There were stains on the bedsheets, pillows, and bed frame. The towels were stained and dirty. There was dust and hair all over the floor. When we complained at the reception, they didn’t do anything to make it better. They gave us another room and it was the same situation. A dirty room. There were ROACHES in the hallways!!! In front of the room and other...