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Dolphin Suites

3.0 star property
Mediterranean hotel with a full-service spa and free breakfast

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Photo gallery for Dolphin Suites

Exterior
1 bedroom, Select Comfort beds, in-room safe, laptop workspace
Building design
Indoor wedding
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Spa
  • Pool
  • Air conditioning
  • Breakfast included

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room, Non Smoking

1 bedroom, Select Comfort beds, in-room safe, laptop workspace

Deluxe Double or Twin Room, Non Smoking

7.6 out of 10
Good
(4 reviews)

Highlights

Yard
Balcony
Separate sitting area
Soundproofed
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Single Room, Non Smoking

1 bedroom, Select Comfort beds, in-room safe, laptop workspace

Deluxe Single Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Yard
Balcony
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Connecting rooms available
Plasma TV
  • 19 sq m
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
Princess Anne Drive, Plot 36, Kampala, 256

What's nearby

  • The Acacia Mall - 7 min drive - 5.9 km
  • Makerere University - 8 min drive - 7.4 km
  • Mulago National Specialized Hospital - 8 min drive - 7.4 km
  • Uganda National Museum - 8 min drive - 7.0 km
  • Rubaga Cathedral - 11 min drive - 10.3 km

Getting around

  • Entebbe Intl. Airport (EBB) - 66 min drive

Restaurants

  • ‪Royal Oak - ‬15 min walk
  • ‪Thrones - ‬11 min walk
  • ‪Banana Bar - ‬13 min walk
  • ‪Bamboo Nest Bar and Restaurant - ‬13 min walk
  • ‪Cafesserie - ‬15 min walk

About this property

Dolphin Suites

Hotel near Makerere University
Located close to Uganda National Museum, Dolphin Suites provides a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine family restaurant, Dolphin Resto, offers breakfast, brunch, lunch, dinner, and a poolside location. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and express check-out
  • Express check-in, a front-desk safe, and a computer station
Room features
All guestrooms at Dolphin Suites offer comforts such as 24-hour room service and fireplaces, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • Select Comfort beds and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch plasma TVs with cable channels
  • Balconies, separate sitting areas, and electric kettles

Languages

English, French, Hindi, Swahili

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dolphin Resto

Things to do

  • 24-hour health club
  • Fitness classes
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Mediterranean architecture
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for UGX 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: UGX 197500 per vehicle (one-way)
  • Rollaway bed fee: UGX 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 10 years old are not allowed in the spa

Property is also known as

Dolphin Suites Hotel
Dolphin Suites Hotel Kampala
Dolphin Suites Kampala
Dolphin Suites Kampala
Dolphin Suites Hotel Kampala

Frequently asked questions

Does Dolphin Suites have a pool?

Yes, this property has an outdoor pool.

Is Dolphin Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Dolphin Suites?

Self parking is free at this property.

What time is check-in at Dolphin Suites?

Check-in start time: 11:00 AM; Check-in end time: midnight.

What time is check-out at Dolphin Suites?

Check-out is at 10 AM.

Does Dolphin Suites provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of UGX 197500 per vehicle applies.

Where is Dolphin Suites located?

Located in Bugolobi, this spa hotel is within 6 mi (10 km) of Mulago National Specialized Hospital, Ndere Cultural Centre, and Uganda National Museum. Makerere University and Kabaka's Palace are also within 6 mi (10 km).

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Dolphin Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 16 out of 55 reviews
Rating 8 - Good. 23 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 5 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

9.0/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, thank you!
Stayed 1 night in Feb 2025

8/10 Good

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe place overall! Great breakfast
Stayed 2 nights in Dec 2024

4/10 Poor

Flavio

Liked: Cleanliness

Surcharge on the bill at the end

Don't charge the restaurant/bar to the room! The bill increases without notice! I had to complain and they eliminate the "surcharged" they applied. The could not give an explanation on what the surcharge is for, it wasn't a room service and I got the bill in local currency while consuming and at the end when I wanted to pay
Stayed 3 nights in Mar 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location , the service and the staff attitude towards guest was kind, courteous and pleasant. Other Amenities lie shopping malls and restaurants are at a distance . There is always traffic in Kampala. However nothing the hotel can do. This is government and state infrastructure.
Stayed 2 nights in Dec 2022

8/10 Good

Basil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool area
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel Lampton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dåligt skick

Väldigt nergångna rum och väldigt smutsigt, dålig frukost och dyr mat. Ända fördelen är att det är centralt!
Stayed 1 night in Jun 2024

8/10 Good

Sergey Sunrise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and friendly personal. Very green and quiet area. Good food but breakfast could be better. When you need something they fix it fast. That’s I call a good service. I definitely come back again.
Stayed 3 nights in Oct 2022

8/10 Good

Trynke

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Room for Improvement

Only one towel in room, AC stopped working, and TV had no channels - but the staff did their best to rectify these things within 24 hours. Once working, TV channels were few. Restaurant menu is very limited and the size of the writing on the menu is so small it’s almost impossible to read it. Staff were great. I just think budget cuts on things like tv, good internet access and menu range has reduced the quality of the hotel. Before Covid it was much better. I hope it improves.
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort

Hotel with potential to be better

Stay was good. No TV working though which was disappointing. One towel in room, even though 2 guests checked in. Had to ask each day for a second towel. Restaurant Menu is limited. Service was a little lazy. Bed comfortable. Room very clean.
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff sleep in rooms.. my guests complained room was dirty and hotel management wanted a quick fix to of the room for new guests to occupy the room. Very unprofessional
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2020

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and quiet

Loved the place, very peaceful and that staff was very helpful and friendly. Family friendly on weekends with the floating devices and jump tower.
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful. Food was excellent. Only a few tv channels which was a tad disappointing
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Staff & service

Just okay

The morning buffet is not good, as they don’t have much things on their buffet cart. Inside your room also you can hear what’s happening in the next room, as that much sound disturbance is in night time.
Stayed 5 nights in May 2018

8/10 Good

Maurice

Liked: Room comfort

Value just outside of busy Kampala

Useful hotel for Kampala . Quiet, clean and comfortable. Shiwing sign of wear. Staff could be a little more attentive. Disappointed that pool was not functioning - guests should be told as that is one of the benefits.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Okay

It was nice. Would be much more better if they serve weekend breakfast in the same way as the weekdays. Bathroom was very clean, too.
Stayed 3 nights in Oct 2017

6/10 Okay

Diana

Stayed 5 nights in Oct 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Cockroaches, stale breakfast. The positive was wifi fast
Stayed 1 night in Sep 2017

2/10 Terrible

kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended-Unreliable booking

When I got to Dolphin suites I was told that they were fully booked and would move me to another hotel of similar quality. The hotel they booked me into did not even serve breakfast .
Stayed 3 nights in Aug 2017