"Perfect location. Perfect hotel. Would highly recommend."

"The apartment itself was nice. However, the bathroom has a sewage smell eminating from the shower drain. When the bathroom door was left open, the smell filled the room and we needed to open the windows. They advertise there is a washer and a dryer included in the apartment. We booked this room specifically because of the washer and dryer. They did not mention in the advertisement the dryer did not work and have a piece of paper next to it saying the dryer is out of service. The washer was also...

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"Room was lovely and exactly like it was in the pictures, we were ground floor and it was quiet and felt very safe, it was very clean and in an excellent location, the only problem we had was with the tv, I did message a couple of times but got no reply on how to sort it out, also the apartment could do with some info about the area even if its just a map"

"The location is out of the way but with easy transit connection. We had to reach out on WhatsApp to get the door codes. We chose it for parking but host at first did not give us a spot (had to ask). The Wi-Fi was surprisingly not functional and the TV cable was unplugged behind a chair. Otherwise it was clean and comfortable. The staff was super responsive on WhatsApp, though, and tried to help with the TV (which we sorted out after all, though after missing a chunk of a World Cup game)."

"This is an accommodation without a reception on the premises, Had asked for early check-in, but did not get a useful response. Communicated efficiently via Expedia messaging system to get access to luggage storage and had expected to receive codes for the room via the same channel. However, waited until half an hour after the latest check-in time and then contacted the off-site office and was told that they did not have a contact information that could be used. Room was OK, although there was a...

"perfect location to explore the cith"

"Great hotel, very clean and well equipped room and staff were really helpful, located next to main square which has loads of bars and restaurants but didn’t hear any noise from the room, train station which has a large shopping centre is a 15 minute walk away but there are buses and trams that go there regularly, would definitely use again if we ever visit krakow again"