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"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"I loved the view of the lagoon. The person who served us dinner was very kind and polite. She explained everything to us and set our table beautifully."

"Great location, easy to access Fuji Q. Restaurants at resort are decent, not the best feature. Many restaurants within walking distance."

"The dinner buffet was amazing and the staff were all very friendly and helpful! We made great use of their free shuttle as well!"

"Amazing view of Mt Fuji from our room!!!"

"Property is clean but dated. The indoor playground is wonderful for my kids. The buffet meals were great and had a wide variety. Definitely would recommend and come back. "