"From the moment I arrived, this property made it clear standards were not a priority. The front desk staff were engaged in a petty back-and-forth with other customers serious enough that police were called, which delayed my check-in significantly. When I finally got to my room, the problems compounded immediately. I had paid extra for a smoking room but arrived to find a no-smoking sign on the door and a hallway that smelled strongly of urine. The key card barely functioned. Inside, the door...

"The room was clean and everything worked properly. The staff was helpful and efficient."