Take advantage of a terrace, a hair salon, and a bar at Palazzo Hotel. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a body treatment. The on-site international cuisine restaurant, Medeo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
An outdoor pool with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), meeting rooms, and a 24-hour front desk
A front-desk safe, tour/ticket assistance, and an elevator
Guest reviews speak highly of the helpful staff
Room features
All 246 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Bathrooms with designer toiletries and deep soaking tubs
Flat-screen TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Medeo
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Business center
Meeting rooms
Outdoors
Pool loungers
Pool umbrellas
Terrace
Spa
Body scrubs
Body wraps
In-room massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
5 floors
Banquet hall
Built in 2000
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
iPod dock
Food and drink
24-hour room service
Electric kettle
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for ZAR 325 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately ZAR 325 per person
Rollaway bed fee: ZAR 325 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
Montecasino Palazzo
Palazzo Montecasino
Palazzo Montecasino Hotel
Palazzo Montecasino Hotel Johannesburg
Palazzo Montecasino Johannesburg
Palazzo Hotel Johannesburg
Palazzo Hotel Sandton
Palazzo Johannesburg
The Palazzo At Montecasino
Palazzo Sandton
Frequently asked questions
Does Palazzo Hotel have a pool?
Yes, this property has an outdoor pool.
Is Palazzo Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Palazzo Hotel?
Self parking is free at this property.
What time is check-in at Palazzo Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Palazzo Hotel?
Check-out is at 11 AM.
Where is Palazzo Hotel located?
Located in Sandton, this luxury hotel is within 2 mi (3 km) of Montecasino, Fourways Mall, and Fourways Farmers Market. Life Fourways Hospital and The Bryanston Organic and Natural Market are also within 3 mi (5 km).
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Palazzo Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 340 out of 470 reviews
10 - Excellent
340
Rating 8 - Good. 75 out of 470 reviews
8 - Good
75
Rating 6 - Okay. 28 out of 470 reviews
6 - Okay
28
Rating 4 - Poor. 13 out of 470 reviews
4 - Poor
13
Rating 2 - Terrible. 14 out of 470 reviews
2 - Terrible
14
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Sarah
Stayed 2 nights in Jun 2025
10/10
The staff was amazing and the building and grounds were so beautiful
Bonnie
Stayed 2 nights in Apr 2025
10/10
A beautiful hotel with amazing staff
shaun
Stayed 2 nights in Apr 2025
10/10
This is my4 th time to the property the staff is excellent!
Carl
Stayed 3 nights in Mar 2025
10/10
Always a wonderful experience
Lauren
Stayed 3 nights in May 2025
10/10
Excellent staff & service
Simon
Stayed 1 night in Mar 2025
10/10
Lovely place for families
Jubril
Stayed 2 nights in Dec 2024
10/10
Beautiful place, the best shower from all hotels I have stayed at.
Vironica
Stayed 2 nights in Mar 2025
10/10
Surprisingly great hotel. Beautiful, convenient with plenty to do.
David
Stayed 1 night in Jan 2025
10/10
Great luxury hotel
Stephen
Stayed 4 nights in Dec 2024
10/10
Great property. Great Service
Dawn
Stayed 1 night in Mar 2025
8/10
Comfortable rooms, friendly staff
Alexander Jon
10/10
Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Linda
Stayed 2 nights in Nov 2024
10/10
I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Sphamandla
Stayed 1 night in Mar 2025
10/10
A superb hotel with exceptional staff and service.
matthew
Stayed 1 night in Nov 2024
10/10
This place was amazing, great vibe, great staff
TIFFANY
Stayed 1 night in Jun 2024
10/10
Staff was friendly and has things to do around the hotel
michael
Stayed 3 nights in Jul 2024
10/10
Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Kerry
Stayed 1 night in Dec 2024
10/10
Staff were amazing and welcoming & the beautiful hotel grounds & food .
Rachel
Stayed 1 night in Jul 2023
8/10
Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike.
Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Wendy
Stayed 1 night in Nov 2024
10/10
Amazing area
Meera Pravin
Stayed 6 nights in Feb 2024
10/10
This hotel is absolutely stunning and the staff is top-notch.
Morgan
Stayed 1 night in Jun 2023
10/10
Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.
Susan
Stayed 4 nights in Apr 2023
10/10
Outstanding
Verified traveler
Stayed 4 nights in Dec 2024
10/10
After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.