Verified review
4/10 Poor
Amy
13 August 2026
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The motel does what it needs to in terms of providing a clean and simple place to sleep, but unfortunately, the price we paid felt very high for the overall experience.
Check-in was quite difficult, as we didn’t receive a text message with the information needed to access the property. There was no reception onsite, only a phone number to call. We tried calling several times without an answer before eventually receiving a call back. We were then told that the issue was because Expedia doesn’t provide our phone number. However, we had never received an email from the motel asking us to confirm our contact details, so it was disappointing to have the situation immediately placed back on us.
The room itself was clean, comfortable and perfectly adequate for a motel stay. Unfortunately, the lack of communication and service made the experience less enjoyable, particularly given the amount we paid. With better communication around check-in, the experience could have been much more positive.
Amy
Stayed 1 night in Aug 2026