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"excellent customer service not everything worked as expected but the people there are so nice and professional that they fixed it immediately and they made up for it"

"We had a very pleasant stay at Carnaval Hotel Casino. The staff was consistently friendly, professional, and helpful throughout our visit. Everything was clean and well-organized, and we felt well taken care of. Thank you for the great service. We hope to return in the future."

"The breakfast was good. rooms were clean"

"Todo el personal muy amable en especial el mesero del desayuno fue muy atento "