"Room was well appointed, clean, and comfortable. Convenient location for walking and exploring the area. Plenty of shops, restaurants, and entertainment. We had trouble accessing the hotel due to police closing streets around the hotel; for a peaceful gathering in the square in support of Palestine/Gaza.
I called the hotel for help in finding parking, but as I explained the situation the young lady finally said she couldn't help me and hung up. I found street parking nearby, walked to the hotel, went to the front desk and spoke with the young lady from the phone call. Again, she didn't offer any help. Then, Soso another staff member, heard what was going on. This young lady went outside, walked to the end of the block, spoke with the police officer who was blocking the street and got him to allow cars access to the hotel! I was very impressed with her willingness to take action in assisting guests.
Our 4th floor room faced the front of the hotel. Outside, there was a club with loud music and a construction site. After checking into our room, we went downstairs and inquired about how late the club would be operating. Soso explained they weren't normally open on Sunday, but would check with them about the noise. Then, she took the time to walk outside and point is in the right direction to get to a restaurant we wanted to find. Construction, garbage trucks, and other street noise started promptly at 7am each day...downtown city life!
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